Legal

Privacy Policy

Last Updated: August 26, 2026

Inland Valley RV Service & Supplies (“Inland Valley RV,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through our website, inlandvalleyrv.com (the “Site”), how we use it, and the choices you have.

1. Information We Collect

Information you provide to us. When you request an estimate, contact us, or otherwise fill out a form on the Site, we may collect information such as your name, phone number, email address, mailing address, and details about your RV and the repair or service you're requesting (including, where applicable, insurance information relevant to a claim).

Information collected automatically. Like most websites, our Site may automatically collect certain technical information when you visit, such as your IP address, browser type, device type, pages viewed, and the date/time of your visit. We may use standard analytics tools (such as Google Analytics) to understand how visitors use the Site so we can improve it. These tools may use cookies or similar technologies.

Photos and testimonials. If you provide a testimonial, review, or photo for use on the Site, we will use it as you authorized at the time it was submitted.

2. How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests and inquiries, and schedule appointments
• Perform the RV repair, collision, or service work you request
• Communicate with you about your vehicle, appointment, or repair status
• Coordinate with insurance carriers on claims you've asked us to handle
• Maintain business records required for warranty, insurance, and accounting purposes
• Understand and improve how visitors use our Site
• Comply with legal obligations

We do not use information submitted through our estimate or contact forms for marketing emails or text messages unless you separately opt in to receive them.

We may use a third-party platform to send you text messages after your service is complete, including satisfaction surveys and requests for online reviews. You can opt out of these messages at any time by replying STOP.

3. How We Share Your Information

We do not sell your personal information. We may share information:

• With insurance carriers, when you've asked us to handle or coordinate a claim on your behalf
• With service providers who help us operate our business (for example, appointment scheduling, review/text messaging, hosting, or analytics providers), who are only permitted to use your information to provide services to us
• With manufacturers, when needed to process a warranty claim on parts
• As required by law, such as in response to a subpoena, court order, or other legal process
• In a business transfer, if Inland Valley RV is involved in a merger, acquisition, or sale of assets

4. Cookies and Tracking

Our Site may use cookies and similar technologies to remember your preferences and understand Site usage through analytics tools. You can control cookies through your browser settings; disabling cookies may affect some Site features.

5. Your Choices and Rights

You may ask us to correct, update, or delete the personal information you've provided to us by contacting us using the information below. Depending on where you live, you may have additional rights under applicable state privacy laws (such as California's privacy laws). To make a request, please contact us as described below, and we will respond as required by applicable law.

6. Data Security

We take reasonable measures to protect the information you provide to us. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page reflects the most recent changes. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at: